Pam is providing such valuable information. I appreciate her diligence to help me and many others.

Very quick response to my refund request.

I enjoyed the let's get in your head approach.... it allows me to focus better

Thanks for the encouraging advice!

Excellent information! I will stop being ruled by the scale, and pay attention to measurements and how my clothes fit, especially jeans! thanks!

Thank you

What a fabulous lecture on combining and cooking one's healthy meals, Pam! Your examples and suggestions make my meal planning much easier. I am so glad you are my coach!

Thanks for the quick response, I wish I could have participated......

You were very helpful both times. If I could or was able to download on my little pc I would more then likely continue with this program. Maybe at a later date I will contact your company again to try this program. Thank-you & sincerely, Ms. Roseann Himes

Thanks for your prompt help

Looking forward to working with you 🌻

Steven went above and beyond what I was asking for. His time and effort is appreciated.

Very simple, quick response!

Good response time to my issue. Result was more than I was asking for. Extremely happy with the customer service

HI PAM,YOUR EMAIL BROUGHT MY ANXIETY LEVEL WAY DPWN BY ADDRESSING THE MAIN FEARS I HAVE, NAMELY, NOT UNDERSTANDING THE MEALS AND MAKING ME FEEL LIKE I'M NOT ALONE IN THIS. THANKS

Did great!

Thank you for your prompt response! I am delighted knowing that there will also be a refund of the last 2 payments. Thank you Thank you Thank you!

Steven processed my request quickly, cheerfully, no questions asked, and even refunded my recent membership payment. VERY happy with the customer service experience!

Quick response to my request.

You were professional, friendly, kind, efficient and organized!! Thanks for working that out on my behalf! Sure do appreciate it! Have a great day! Stay safe and Be well! Mare

I tried a sample and loved it

Hi Steve, I have a family situation going on and I want to thank you for being very courteous, speedy and helpful in resolving this for me. Customer Service A++ p.s. please do not publish my email address

Thanks so much for the speedy answer

I was very pleased to receive a detailed, friendly note from Steve concerning my request for a return and reimbursement--and immediately the next morning after my email! Thank you very much and have a great day. :)

Very easy to transact with. Great customer service. More power!

Thanks for the prompt response and taking care of my issue.

My request was answered in a short time. Thank you

I was upset because of the cost of 47 dollars that I knew nothing of and I was not friendly, sorry! But I got a very nice answer, in a short time!! Thank you so much for listening to me!

In just one response, he let me know that my request was being taken care of, but also let me know what my status was now with regard to use of the Fitera Community Site. He also let me know what my purchase status was with Fitera and topped it off with a very friendly wish for my day. Impressed!

Fast response and so sweet, professional and very helpful !!!! I am already in love with this company :-) can not wait to talk to my husband about us BOTH getting on this program thank you guys so much for your kindness and speedy response. :-)

Very Professional and prompt. Thanks for making the return process so easy.

Alex, Thanks so much for the help! The emails were all going to SPAM. I didn't think to check because some of them were NOT going to SPAM. Ok I'm very excited about getting going. Thanks again.

Hi Steven! In today's world, customer service like yours is the exception rather than the rule! Not only did you respond immediately to my email, but what a pleasant surprise to find that this month's charge will be refunded. Although I haven't used the system at all this month, I didn't think it appropriate to request a refund, just wanted to cancel future payments. Thanks so much for "wowing" me😊

Very rapid and concise response to my inquiry. Instilling confidence in the product and the program.

Choosing the right time of day to eat the right starches. My problem is that the exercises are more than I can do since I have knee replacements and can't kneel on them or do the strenous jumps --they won't take it. I also tore the right rotator cuff last week so thst limits the arm movement. Perhaps I should just withdraw from this program since most of it I can not do.

pleasant and polite and timely

A quick response from Steven; he handled my request quickly!

IVE NEVER THOUGHT ABOUT THE THE FOODS I HAVE EATEN AND AT WHAT TIME OF DAY IS BEST. FOR EXAMPLE I WILL EAT FRUIT ALL DAY LONG - MOST DAYS I HAVE SOME WITH MY BREAKFAST, A FRUIT SALAD WITH LUNCH AND THEN PICK AT APPLES, STRAWBERRIES OR GRAPES OF AN EVENING. I WILL THINK TWICE NOW.

Such a fast response and quick refund. So happy with your customer service!!

Thank you for your prompt attention to this matter, I had called in and canceled it on 03/16/16.

You got back to me so quickly and with the positive response that I was hoping to see. I am working hard and hoping that I don't have to stay on the Anti-Inflammatory Diet for long, as I miss several things I really love, i.e. ICE CREAM and cheese, not much, but just enough to flavor a dish. Please know that I do check the site and am still involved, also still losing weight!!!

Fast, competent, few words no questions. Thanks.

You are always there when i need you! Thanks!

quick, professional response. Very refreshing in this day and age

I like the clear, uncomplicated and to the point information provided.

You offered to pay my next month of coaching so I don't have to worry about the money. I find that very unusual for a company to do.

Very important and useful information on alcohol consumption while on fat loss program. Thank you, Pam!

No possibility of another email, thanks for taking care of this matter.

Your swift action to take care of my concerns is why I am giving this a WOW rating!! :) Thank you once again for your support!

You wowed meL

Thanks for the prompt response!

This time the "WOW" goes to you, Pam, for the best suggestions how to enjoy an event with friends while keeping on the program. A little bit of planning goes a long way! Thank you very much!

You were very helpful and inpirational!

It was very helpful and encouraging!

This was extremely helpful ! I find having "food choices / lists" makes it so much easier for me than for me to have to pick from the entire grocery store.

Just another great lesson on focusing and concentrating on TODAY'S activities. Really gets one thinking on the importance of each action. Thank you, Pam!

Thank you for your quick and speedy response.

Very helpful information.

Yes you always wow me. I am just so blown away by your appearance and how well you now look. Lovely

Just knowing the correct foods to eat as well as potion sizes makes it all so easy. A variety reduces boredom and creates enthisiasm. I'm super excited to start!

I never had a coach before because they were too expensive. I never had a friend or family member to help me stay focused so I just gave up on all those other diets. I really wasn't into them anyway. I believe I am going to make this last a lifetime. The program is easy to follow and I have help and support. Thank you

ThAnk you so much for clearing this up.

Over All Rated 10 Out Of 10 . I was very pleased with the program. I learned a lot of good information to help with my health, but to help others too. Thank You

It was very informative and helpful!

Very helpful!

Thanks!

Very helpful! Thanks!

Some of the foods that are good for me I thought were bad.

Very helpful! Thanks!

So encouraging Pam! Thank you! You do motivate me! :-)

Helpful!

Customer support is great!

very promply granting me a refund

Thank you so much for your rapid response in the cancellation of my counseling sessions with Pam. I truly appreciate it. I received my FitTerra hard sided book (for tracking everything) and it mentioned FitFreeze. Am I able to order that, or do I have some that was included in the purchases?? Thank you for your help.

great stuff!! love your emails!! great content

Thank you

I am picking it up quite well, Thank you Pam

Very important advices and good alternatives. Thank you, Pam!

Knowing that you are there. I basically need someone to walk with me. I do not have that and really need you!. Pam Jones

Learning how to make better choices. Planning and preparation definitely will keep me from making bad choices when i let myself get too hungry.

First of all....I'm so impressed that you are actually doing what you said you would yesterday. You haven't left me to the wolves to flounder on my own....here comes a great big thank you!! And.....Water!! Too simply but brilliant. Thank you again.

Good information. I'd like to do the 5 meals a day, but deciding what to eat at each meal is what I really have to become better at.

It always helps to see an example instead of trying to create something on your own. Knowing the support is there if i need it is awesome.

Thanks Luna - Although I can't take advantage of the personal coaching at this time, I will continue to access and use the FITera Community Site Many thanks Julia

Super informative! Thank you!!! I'd love to get your recipe for the dressing and also oatmeal recipes. Thank you so much!

Great email hit home with me! Thanks Pam!!

Pam gave me information in her email motivating me. She gave me important elements to get my weight loss started. After reading the email I feel more confident that I'm able to do this!

The best suggestions for enjoying an evening out with friends and staying with the fat loss program! Bravo, Pam! Thank you very much!

The email was so inspiring, the layout of the food groups is a great help and so easy to understand. The idea of preparing food ahead of time and have it ready when one are hungry. Pam thank you for helping

OK ~ It is so great to have someone who is in touch every day to supply me with some good simple information about what to do next. I really appreciate Pam's messages.

The encouragement and reassurance from Coach Pam that she would be there and available when needed.

Very exciting and purportedly supportive program.

Thank you for the gracious refund. I regret that I am unable to continue. Your quick refund shows integrity.

Alex's email was timely and very informative and friendly. This is the kind of person I want to help me.

Very polite and caring and the information is very helpful and easy to understand.

Thanks so much for a positive and very quick response.

I am way behind, but I always do some fruit and water before I walk the girls in the early morning. That is usually 30-60 minutes before I have my cup of coffee for the day. I am trying to catch up and do the 30 minutes before lunch or dinner too and have seen a difference when I do the hummus (or Tzatziki, thank you) with carrots or celery before dinner. I am sure it will work as it does with 2 of my meals, why not lunch too?

You know you're stuff. I'm impressed. You are believable and credible. As a clinician and coach, I've met some great coaches and therapists who haven't "been there," but still make outstanding therapists, but the ones who changed my life the most had credibility. Just my own experience. Looking forward to benefiting from yours. Eager and Anxious

This makes this a WOW experience for me because Ihave never had someone email me with this type of information or giben me the feeling they really care and there is hope for this journey. Thank you so much!!

Your immediate attention even if it is a template I consider really important for feeling part of an intentional community and that there is a supportive structure to allay feeling overwhelmed and/or lost. Having worked in the area of self improvement over the years, I am impressed and definitely feeling supported!

Good information about muscle and fat and not to get to excited about the weight number on the scale.

Wow is for the simple explanation!

Dear Pam ,I think I answered this last night so I will look forward to our next encounter,etc ,and hope for the.best yaay!

Thanks,Pam. It all sounds great!!!I just need to get a good "toe hold" on myself and get a good start. Thank you !! Martha

Thank you for taking care of my request so quickly. :)

Thanks for your words of encouragement! You make it seem do-able! My mind is overwhelmed with too much info at one time!!

Hi Pam I am so pleased with you. You took the time to explain the proper way to lift weights. I not too long ago had surgery on my left shoulder and could have re-injured it lifting the wrong way. Thank you

This initial welcome email gave me everything I need to get started. I am spending who usually had a LOT of questions, but I didn't have any! That is worth a WOW!

I am printing this one. It's packed with great food tips that I know I will forget if I don't print them. WOW, I am starting to get into this whole health thing. A little at a time. My wifee and I joined a gym, and tho we can't go together due to wacky work hours, I am trying to get into a low impact routine there to just get the cardio up for a 1/2 hour or so and burn off a few calories. I will put all this stuff into play ASAP.

Thanks for all the info. It's a lot to go through, but better than not enough.

Great info. I understand. Thanks!

Thank you so much for your assistance. It was quick and there was no "discussing" back and forth as to whether or not this could be done. I truly appreciate your help!

I am learning something new everyday .... Loving it !!

You keep surprising me every day with awesome information to help me lose the weight and eat healthy forever ! Thank you !

It was very motivating for you to show me 2 success stories. It gave me some insight on how others are planning their day. Thank you !

Couldn't download my purchases but the problem was solved with just an email! Thanks so much, Steven!

Thanks for answer about goat cheese!

Thank you Alex Once I receive my book I know there would be No reason not to stick with this weight loss plan. It's all spelled out for me. Many thanks to Chad for making this so easy for "lazy" dieters like me. Finally. ..I can't wait to get started

Answered my questions completely and answers were clear and understandable. I was given clear instructions for return of materials if I chose to do so.

I needed to here I have help and support. Thanks

loved finding out the black beans have so much protein in them

Excellent suggestions!

Really enjoy all your emails and find them very helpful.

New information for me. Always thought that 3 meals per day was the ideal

Thanks for the updates

I was very impressed by the swift and very friendly reply I got from Steve... much appreciated! Mandy

Tactful and elegant approach to stick to the program without offending hosts or friends.

This makes it easier as i make selections while traveling..thanks!

You will not believe this I was worrying today. Our next trip is a night in Savannah for The American Association for Respiratory Therapists. Ross (hubby) is a Past president and we have been invited to come to a dinner for past presidents. The meat is prime rib (my absolute favorite) I was worried how I was going to get through this - I think I just figured out that if I keep my portions small and by-pass the bread-and the drinks-drink lots of water, have a large salad bring my own dressing. I could have the prime rib.

The explanation of types of carbs was straight to the point and made sense even though before I thought a carb was a carb was a carb!

I appreciate the speed my inquiry was handled. Everything was taken care of swiftly and accurately, no questions asked. Thank you

Thanks Steve now if I could stop getting emails from Chad tackett that would be great let me know if you can help,I have responded to him with two emails of my own but have not received one back canceling my intent to not participate in his program.Thanks Robert.

Its so helpful to have a reminder to stay focused or that you can get back on track even if you have strayed from your plan! Happy Thanksgiving!!

I was looking forward to your report yesterday when you said you were going to tell us about the right kind of carbs & those to avoid & explaining the difference between them.

v informative & helpful, thnks pam

Thanks for being so prompt in answering my email!!! Have a terrific Christmas and New Year Holiday Season. Thanks, again. Sandra

Fast!

Wonderful compact presentation of the most important moments about nutrition one should keep in mind Thanks a lot, Pam!

I am very glad I had no problems picking up the right answers. The knowledge and understanding I have accumulated is due to your wonderful coaching and daily emails, Pam. Thank you very much!

OMG, Kim this info is so understandable even I can do this. Thank you

WOW has it been a month already? Time flys when you are having fun! I just want to thank you for helping me every step of the journey :)

I appreciate your quick response back. Great customer service.

Your immediate attention to my request is impressive and greatly appreciated.

Thank you for your attentive professional and courteous response to my request for a duplicate order be rescinded. God bless you and the work of your hands. Ginny Ha;e

Thank you Pam for making this so easy to understand. I GET IT!!!

I feel that the suggestions that you provided are great. Now, it is just a matter of getting various meals prepped for the week ahead.

Thanks Pam, That helped a lot on the meals. I'll work on the snack between lunch and dinner. We just eat around 6:00pm. I problem is I like sweets around 8:00 pm and thats my bad time.

Thanks for letting me know I can still access your

Thank you!

The fact that scrambled eggs or salmon combine both the protein and fat for that meal was very good information.

Great Information!

I feel your sincerity and motivation which is what is missing in my life. Thank you for jumping right in there with communications as I was not expecting to hear from anyone at least for 24 hours.

Good information about why the food is the most important aspect of my upcoming weight loss success. Great tips about getting the right amount of water daily. Thank you :)

It's different then most diet advice around! It's mostly the same old stuff and cocktails are usually never mentioned. Unfortunatly I'm not really losing weight!

I've experienced what you describe. The clothes fit test is really a good one.

Pre-op clearance today...needed to change my focus. Thanks

Really good info in the right time

thanks for the list I can carry with me to help me keep on track. Thanks

Steven did exactly want I had to do at this time and it was the FASTEST response I have ever had!!! He is AWESOME!! I will be back hopefully really soon! Thanks Steven for the MOST AWESOME EXPERIENCE!!!

Thanks Steven, for your prompt, courteous & understanding reply! Regardless whether I had ordered the same thing 2-years ago and totally forgot about it until now (odd as that may seem), it's delightful you didn't reduce either of our human being-ness. I'm Grateful for your understanding & positive response. Monika Weiss

Super excited to get started. I did this because I know I need the accountability. You put everything in order and make it sound doable with your help.

carbs always confused me but you broke it down in simple terms and it was very helpful. Thank you

Very nice and made return easy

Will do!

Very informative, easy to follow your preliminaries. Looking forward to meet again tomorrow.

The information is helpful. I think most of the information is on the website but it's good to read again. Your interest in my doing well is encouraging too

I appreciate that you allowed my cancellation without trying to talk mw out of it or make me feel bad. You just did it in a very polite and kind way. Thank you!

Great info .

Thank you I'll start working harder

I love Fitera. Excellent info that has and is still helping me. My financial situation does allow for anymore purchases, but I appreciate what I have received so far. I appreciate the quick response to my inquiry.

A full refund was issued quickly one day after I requested it.

I appreciate your emails. I also need help with main dishes. I eat a lot of chicken. I try to stay away from red meat.

I enjoy receiving these tips...I'm learning and improving!

Thank you for the information. I did read the getting started 5 keys, aced the test! I looked at the workout video, excellent! I can do them and I love the fact that many modifications are demonstrated.

Excellent details! Makes sense to me. I'm going to try adding one snack for now and see how it goes, then add the second snack time later. I just need to plan ahead for the snacks when I'm not at home. Thanks!!!

Very informative and a great way to plan and eat every day.

Thanks for helping a silly senior.

Hi Pam, it's almost time for bed, it's 10:45pm. I can't wait for U to tell me the difference between Fibrous carb, proteins, starchy etc.

thanks for today's email. I am really frustrated on my weight as I eat as healthy as possible yet I gain weight!! Just very annoying.

The service reply was immediate, thanks you for your quick response

Thank You so much for your fast response. I really appreciate that. Blessings Jan

no wanting to know why? No questions, I love this

Wow, Wow,Wow! Steve, I guess you could say you really "Wowed" me with your extremely quick response! I thank you so much. I just got too sure of myself when I ordered the program. This 70 year old lady just can't move the way I used to. "Old and crackling like a box of Rice Krispies"!! You are so kind and understanding....Thank You again Mr. WOW!! God Bless...Rain

I've never had a coach before. I'm not for sure i even spelled it right. LOL You seem like an easy person to talk to and I know you know how to guide me to success. Thanks for your time and we will do this together.

That was fast! wow!

I'm starting to get it. Thanks

ALL of your e-mails are helpful.

It was a great reminder. And I did great on the quiz.

Love this. Portion control and size!

Great info Pam!

Pam I remember this from last year but thanks for the reminder Your info is always right on target thanks again :)

Easily understood!

Received a very prompt, and positive, response. If USPS had not failed, I would not have had to be "wowed".

Good info! I was comforted that I can contact you several ways. I'm having a difficult time maneuvering through everything !

Thank you, wow that is a lot to remember and to keep straight. O am glad that I have a printed copy.

You made me feel hopefull..

hi- thank you very much for your help Best wishes

The site and program are great but I wasn't ready to sign up for the personal coaching. My refund was processed immediately. Terrific customer service.

Very detailed information. Positive and perky

Like the way you simplify things

My reaction to today's email was so subjective. At first, I was, "Are you kidding me? No photo of me now!" Then I read your words saying the same. Your encouragement is based on what you and others you've helped came to experience. You went through that hard time at the beginning. I"ve never "blogged" or even read one that wasnt reprinted. New things. So today's words from you might've been needed more than all the good technical knowledge you have passed along the previous few days. I'll let those thoughts sink in...maybe I'll change my mind. Mexico IS a beautiful FUN place - so thanks, Pam!

I don't think I got the meal plan. I did get the recipe book. Or was it on line?? Thanks for all the info.

I was impressed with how quickly Alex responded back and forth with emails and that there was trust given to me in sending me new product. If this product helps I will be reordering! Many Thanks!

Excellent choices! Thanks!

Thanks for your quick response and for resolving my issue.

Alex as usual you responded quickly and resolved my issue in 1 communication. It was greatly appreciated.

This is a WOW experience because of the speed with which my request was taken care of!!! You are AWESOME!!! When I can get again with OUT having to cancel right away, I WILL be back!!! Keep up the fantastic job and have a great evening and weekend!!!

The reading assignment really helped m feel like I know where I am going and how I will accomplish my goals!

THANK you Pam ! I appreciate your quick response and the motivation . WOW !!! to get on my feet and start moving, and to know that someone is there to help and support on my way to get healthier. Thanks again ☺

Thank u for getting back so quickly

Prompt and professional 5⭐

Great motivation ☺

It's just the way you explain everything out so I understand it. I would 5ask you a question. I made a slow cooker of beans today. Is that a meal for lunch or dinner??

Excellent service!

Thank you so much for taking care of my request. And, I look forward to the possibility of enjoying treats in the future.

Thanks for your assistance, Steven! You did exactly as I requested in a timely manner! I couldn't ask for more...

Thank You!!

So much I Didn't know wow ,what a good lesson wish I had learned it at a younger age I'm 55 now can hardly wait to see the difference in my body.

Fast and efficient help.

The program on the computer was easy & so informative! And, encouraging!

Wow! I had no idea. Pam, thanks for the Info on coffee shops. You will be glad to hear that I don't go to them. I make my own coffee..2 lg. mugs w/Stevia (my husband is diabetic so that is what I use instead of "sugar") and either my protein powder or 1/4c of 1% chocolate milk (split between the two) with my breakfast.

I'm finally getting an understanding about food classifications. Thanks, Pam.

Its kinda u knew exactly how I was feeling....between me and the scale it has been a stand still. Yes, the scales havent been encouraging but my clothes and energy level have definately changed for the better. Thank you for the info.

I'm loving these lessons because I have been trying to lose weight for years and I have believed in everything any new diet or latest guru touted. Now I am getting things sorted out little by little. Thanks for the lesson on fats and protein.

I didn't realize that eggs also contained fat and also, I thought bacon was ok. Finding out it wasn't was SO diappointing! :)

I'm not being available every day. I'm doing activities at the YMCA 5 days a week. Then I have to better visiting with my friends and I'm slipping away from getting to call them. There are many needing to prepare the meeting notes for keeping tract of information on the calender. This note is wondering how much I will do. Thanks for this chance to know you.

I'm always happy to get money! Thank you for your quick response.

I would like to have the rest of the snack recipes cuz I'm not too fond of a couple of days and it's very limiting. Thank you for your help

Luna replied to my emails quickly and politely and 2 very much my satisfaction. Thank you very much you have a good person here

It was the right time. I've been only eating once a day ... probably how I got to be where I am at even though I don't seem to eat much. Work in progress

Quick reply and efficient. Two qualities that are lacking in most business experience.

It made so much sense and easy to implement

We have a combination of everything

Steven, was such a help. I thought getting my refund would be a huge ordeal, but it wasn't. He gave me the information I needed, so off to the post office I go. thanks!

Thank you

It was easy, simple, and a pretty quick response. No hassle thank you

Very helpful and quick response time.

Thank you so much for your speedy reply to my request. It is much appreciated.

Your positive, upbeat encouragement is spot on! Thsnk you!

This is Carol's sister. I appreciate your quick response.

The service was good and finally You finally cancel my subscription.

I received a helpful reply quickly

Thank you for dealing so quickly with my request.

Quick reply. Helpful advice about wheelchair exercise plan.

Short n relevant reminder. Thanks

Thanks for your prompt response

Thank You for making it simpler for me. I wondered is it acceptable to blend my selections and make a smoothie, and how would I document that on the meal guide? Sheila

Thank you. Easy to understand.

Firstly, thank you for yr prompt response. Secondly, thank you for extending yr invite to continue to use FITera community site. I really do appreciate it a lot. Finally, I've gained so much of knowledge on how to go about eating healthily and d types of food to focus on n what to avoid. It's a lifetime experience of learning and applying good strategies in healthy living. God bless you all

That clarity on processed and unprocessed carbs really helped me get it clear, its so easy to fall prey to so much processed habit and myth, today I had a coffee with vanilla syrup and sweetener, it sent me into sugar rush, made mebfeel I'll, and did nothing for my IBS!!!

I was able to understand the good carbs and the bad carbs. Thanks for the recipe I'm going to try it.

I LOVE not having to count calories! I don't have the time nor patience for that. Thanks for the simple clear fist, palm, thumb rule. Totally makes a lot of sense. 😊

Thanks. I will now be able to make up my sample. I do believe an insert came with the sample, but I don't know where it got to.

Thanks for the quick response and explanation :)

Yes. I looked through the program the first time. Until alot of things was pointed out I didn't pick up some things. Love the videos & review afterwards. Thank you.

Hi Pam I. Really find the information on good fat and bad fat I am getting into questioning everything we eat and find those 4 meals are changing my way of thinking and my life

Quick response. No problems with the refund. Thanks. anna

Response time was phenomenal !!! That's what I call great service.

This protein & fat email has plenty of useful informations. it explains very well how our metabolism works. I am happy to be part of this plan and can't wait to prepare my first weekly meal plan. Thank you Pam

I read through the book past the first 20 pages and took the quiz with 100%accuracy. I'm ready to start planning a menu for grocery shopping!

I am a person needing knee replacements on both knees, but the email described motifications.

Great! You explained the food portion to me very well and it's very clear. I have chosen the 5 meals plan and I will prepare a daily meal plan according to the guide and for a full weak in advance so I don't get stuck and make sure I have all ingredients before starting

thanks/ fast service!

Thanks Pam. Very interesting as usual. Dining out ! We rarely do it we are both retired so money is calculated in our house.

You make it all easier. No calorie counting yahhh.

So easy and friendly. I appreciate the quick and professional service.

Information was simple, straight forward and it made sense!

I found this to be very helpful !

I really did not expect to be successful in getting my coaching stopped in time to prevent the payment from being withdrawn. I am very, very happy and also impressed that you made the effort to do this so quickly for me.

I had been wondering how to have pizza. I have my cooked white meat (skinless-all I buy) handy, & we always have lots of veggies on it. Hooray! I will have to learn to make lasagna because they do have gluten-free lasagna noodles. Thanks for reading my mind. These are terrific tips!

Luna, thank you so much for your speedy response to my email. You facilitated the issue at hand!

Thanks Pam always there for much needed support x

i do NOT want you to ship any items than you & GOD BLESS YOU ALL WITH HIS ABUNDANT LOVE & HEALING.. BARBARA BREMER

Very clear

Thank you. I just needed a reminder of what I need to do. I liked that you jumped right to the point.

Thank you for the requested information

This rationale works for me! It is simple enough to comprehend and execute. Thank you, Pam.

You make it easy!!

Thanks sorry i didn't know there was sugar in it

When Customer Care finally responded to me..you were very quick to respond and resolve the problem..If I need help in the future I know where to go.

Ypu did very well Pam. Everything was very clear.

Great info and way of explaining things.

answered my question quickly and completely. thank you

What kind of a carb is sourdough toast?

Awesome for the quick feed back

You made me feel confident that I can do this with your help. Even though I'm a little overwhelmed, I know that you understand and will guide me through each part of the process. :)

My issue was handled quickly and efficiently.

Just what I needed, I've been down with the flu the past few days, your e-made me look up and do something for myself and get rid of this miserable thing, Thanks Pam

Every read is becoming educational for me.

The simplicity of your instructions

Thanks for all the information!

You WOWED by answering promptly---what saddened me to see had to do NOT with your response,but its contents---The product contains soy. a HUGE NO NO for me . It all sounds delicious, but not the effects it will have on me. Thank you once again for the speed & efficiency If the makers EVER can come up with a product that doesn't contain it PLEASE star advertising it YESTERDAY!!!

Excellent customer service.

I haven't received my probiotos and book yet

When will I get the fitfreeze. Really anxious to try this. Need to do my exercises now.

Quick response to my request.

Definitely makes sense!😃

Immediately after I emailed you my request, you responded affirming that all was well and everything was handled! Thank you. This is a first for me. Usually, I have to wait at least a couple of days for a response. Keep up the great work!

Your sincerity and eagerness to want to help me shed body fat and becoming more toned . Pam, I really want to win this contest!!!

This is all great, but I don't know how affordable on my limited Disability income. Thank you.

Your encouragement,

Because I want to lose weight and win these prizes

The color coding is very helpful as well as association of where food comes from. I've never seen purple or red carrots here in Colorado.

Rapid, clear, concise reponse. Thank you!

This is info and it answered some of the questions I was wondering about.

I knew about the 20 minute rule,and by the way it really works! However even after all of the diets that I have been on this is the first I've ever heard for the fist, palm, thumb rule. It makes 'easy sense' Thank you! I will definitely use this rule in all of my meals!

Interesting to know and you make it easy to remember

Your enthusiasm shows even in the written word. You inspired me by sharing the challenges that you faced. It rang true with me—all the negative feelings, your past difficulties and your feelings when you succeeded. I so look forward to trying your program-for health, for life.

This portion control is made simple dining or out.

Keep on with the encouragement!

I like that its not too much info at one time and easy to understand thankyou

What you tell me makes me dare hope i May someday be slim 😍😇😘

simple, easy to follow anywhere one eats!!

Your advise is so easy to follow.

Thank your for your rapid answers. I am not sure all the ingredients are all that healthy though, including soy, which is mostly genetically modified. It looks like there are some chemicals there too.

Quick, courteous and excellent response!

Thank you very much Steven. Yes you WOWED me because you got back to me right away and took care of everything...ALWAYS!!!

Very prompt and polite. Thank you.

Thank you very much! You helped a lot.

I received not only a coherent response, but also complete resolution of my issue - 11 minutes after I sent an email requesting help. At night (9pm). I was expecting to have to wait a full business day at least and then probably have to call. This just makes me want to recommend Fitera to my friends. I REALLY appreciate the customer service!

Thank you for such prompt attention to my unhappiness. That makes me feel a little better that you care about your customers. This may not have worked for me but you showing you care about the customer does show me you care and leaves a positive feeling about the company.

I have never had such an easy time when dealing with a customer service. Thanks for making my day!

It was a prompt and pleasant reply.

I appreciate the speedy attention to this matter!

Alex was extremely helpful & understanding. She explained everything very well & went out of her way to be kind & answer all my questions. This person deserves a promotion (or at least a raise in pay)! Thanks very much!

Quick and positive response and explanation for why wires got crossed, really helped me understand the problem. I completely appreciate it. Thank you

You made it easy

Fast

Very happy with help

Quick and efficient very pleased with the quick responset hank you

I saw the charge on my bank acct in the morning, I called@ 2p and got an answering machine, and in reality I figured it was a way to put me off and keep my money. But had I barely left a message and my phone rang...Alex was there and she took care of the refund and sent me a confirmation email. It was amazing! I will be back to Fitera when I get back to my home and get my life back. Thank you again Alex for such great service you are an asset to Fitera!!!

Very polite and competent.

I asked for my personal trainer to be canceled before the next billing cycle and it was taken care of right away. I appreciate that as money is tight right now and I did not feel that this is something that really made a huge difference in my efforts to get healthy. Thanks to all of you for providing us so much information at no cost!

Alex did an excellent job taking care of my request. She solved my issue you in a quick manner. Thank you.

Thanks for your prompt answer. I guess I did not read the small lines when I downloaded the recipe book. Anyway, thanks for the cancellation and the refund. Greatly appreciated. Best regards, Muriel

I was taken care of quickly, efficiently and very pleasantly. The experience was terrific. .thank you!

You sure did WOW me!!!That was much quicker and easier than expected. Thank you!!

There was some confusion regarding my wanting a coach which I didn't. Alex took care of the problem immediately. Thanks!

Wow, what superb customer service! Congratulations Steven!

She handled my request exactly right.

Dear Alex Luna: I cannot thank you enough for the assistance and refund. I would like to point out on the weight loss program that food portions or serving sizes are not provided. I found this to be confusing. What are the portion sizes for someone who elects to have 6 small meals per day versus someone who chooses to have only 3 meals per day. If this has been amended then please ignore my comments.

Wow, thank you very much for the fast communication and attending to my query. I feel as though your support team has treated me as an A1 client. Thanks again for resolving the issue, much appreciated.

Quick, timely and professional response.

I didn't expect such quick service. Thank you! I will definatley still look at FITera and may even resume coaching when I can get back on schedule!

Thank You so much for the fast customer service!!!

Since I do have cravings especially for something sweet this e-mail was very helpful. I probably will have to be sugar free or else try Stevia. Thank Pam for your tips on this subject.

Great information to keep me on track.

I love hearing from you already. I especially loved reading your own reason for wanting to lose the weight. Even though I don't think women need to lose the weight like a man does. I surely was encouraged with your own pleasure that you received when you put your bikini on. HOT!!!!! 😙😊

It was a very informative email Pam! It does help me a lot to get emails like this! Thank you!

The nutrition list and calories burned doing work around the house is great! Thank you

I really thought the planning was going to be a bit harder for me because of my budget, health, and transpotation difficulties but you are making it so clear and easy. I really do get it. Thanks Pam

I want to thank you for being so patient with me. I'm uneasy about ordering programs on-line not knowing if they are on the up & up. You were so patient with me waiting until I got registered . You sent me the invoice that I requested with having to do many tries because they were not going through to my email, You never sounded frustrated with me but just kept cool while I did what I was needing to do. I look forward to getting started on the program. You have a tough job to deal with picky people like me. Bless you for you patience!!!

No matter what my situation is the more you talk to me the better I feel. My financial, health and transportation issues never stopped me before...and they won't now. I may have "limits" but I have the "will" and will find a way to succeed. Thanks

i was not expecting this level of help. I am very busy getting ready to go to 2 Lions conventions. one this week in Canada and 1 in June in Japan. I am going to become a District Governor so will not have much time in the next few weeks to set up my program I am still motivated to losing the weight and becoming healthier and will read all your emails and do what I can

It was very helpful!

I really liked this email with a lot of awesome information! I will try it!

usually I eat about 2 meals a day and snack at night. eating smaller amounts more often is something I am going to try

You made me realize it's not a matter of "cheating" so much as "choices". WOW

Very helpful!

I didn't expect such a quick response. Thank you thank you thank you

Coach Pam is very kind generous and understanding. She seems like she really enjoys what she does . Last but not least Pam seems to really care that you fully understand what is going to happen in this process . It exudes confidence and is a very reassuring attitude.

Pam I have spent 3 days getting my measurements, sitting and standing blood pressure ad my latest weigh in. I am trying to find out my BMI, my son-in-law said he maybe able to get me into his gym and they will do thee calipher test. Your info came at just the right time.

Coach Pam, You made me feel more comfortable and helped me deal with some issues I was having ! Awesome !

Your enthusiasm to help others is awesome! Thank you for the great attitude and valuable information you are sharing. I look forward to working with you! Your story is amazing! Thanks for being an inspiration to others!

Great programs and coaching. I ended up having a medical condition that prevented me from exercising as much as I wanted to. Wonderful advice. Perhaps, I will continue it again once my body becomes physically capable. Thank you, Chad and Coach Pam

I decided to join the personal coaching because I want to get as much as I can to help me. I read your story and was so intrigued with your determination and you went on and success not only happened with your weight loss, but you went to work there. Now that doesn't get any better. I want the best and I think you are. My degree and career was in therapy for 30 years. I counseled those who had difficulty with criminal and anti-social behaviors. I retired from the State of Missouri in 2009.

Pam thank you for the info. You're great!! You won't be bothered by me again. I apologize to you and your team

Your tips are helpful and I look forward to us working together to achieve my goals😍

I like the one on one.

Very helpful, I copied the list and taped it to my fridge. Regular yogurt o. k. for a late night snack? I have already made some changes, such as, a small dish of yogurt with a sliced banana and 6or7 berries for breakfast instead of cereal. Len

Pam, I have been out of touch for a few days. I have not had access to a computer. I am at a friends house and asked to check my e:mail so I can respond to your latest info that came at just the right time and answered my questions as always. Thanks!!

Good to know about sugar substitute,I will definitely try stivia.

Knowing the proper foods to eat and when is very important to me. We have been taught nothing when it comes to fueling our bodies. I will follow this guide and see how I come out.

Pam thanks for the reminder. I have to face self doubt as well as doubt from friends and family all the time. But I have learned the "ART" of kicking my own butt back in shape. But reinforcement never hurts. Thanks Again!!

I was starting to feel demotivated and then I got your email.

I like that compare chart. Very easy to follow.

This was a Wow experience for me because of the promptness and the response to my canceling. I felt like someone really noticed that I was leaving the service. Luna worded the cancellation notice with feeling. I have learned so much under Pam Roth's guidance. I plan to keep on with my eating and exercising goals. Chad gave great motivation with his recipes. All of you are doing a fine job and I recommend you highly.

Consice to the point and easy to understand As well as take immediate action

100% profesional, helpfull

It's simple bit I didn't really think of eating like that.

Hi Pam, I was having a hard time getting organized to start the plan, so breaking it down like this was very helpful. I tend to think that I have to have everything figured out perfectly or start on a certain day, but I really just need to figure out the basic and get started. Thank you!

Thanks, will definitely try tomorrow! Thanks for comment about slacking, its what happening to me now! Hugs

Thank you so much for getting back to me so quickly and refunding my money. Much appreciated for the excellent customer service. I also left a voice mail message so please disregard.

Hi Pam, I'm reading your encouragements, It is on my mind, and will get to it next week. My house is upside down, sanding and refinishing my floor. Cleaning. I should say that my energy level and personal outlook is a lot more positive. Down to 199 lb. the weight is coming off very slowly. Have a great weekend! Eva

In my mind I know the crackers, even baked, aren't good for you, but after reading this I went through my kitchen cabinets and threw out all the junk foods that have been sitting there. I also shopped and re-stocked sprouted grain breads vs. just the whole wheat or multi grain item I had in the freezer. The WOW goes for finding out just how much junk was in the cabinets, whether or not I use it! Woo Hoo, it's gone! Not only that I am back to walking 10,000 steps per day....Thank you for pushing.

I received the fast track to FAT loss jPlanner @ and Meal Guidelines for 3-4-5 Meals a Day Fast Track to Fat loss TOP 5 MEALS, SNACKS & DeSSERTS & TOP 10 STORIES.MEALS & WORKOUTS & FAST TRACKTo FAT LOSS. So I have work to but I look forward to it and know it will be a great help to me.

It's like you're reading my mind. In your first email you answered those things I had on my mind and was going to ask you about. Guess I'll just wait for your next email. I'm really concerned about.the nutrition part of the program. I see from the recipes I'm already eating a lot of what you recommend. My problem is putting it together of a complete nutritious meal and eat it at the proper time. Thank you Coach Pam for a good, comfortable start

I feel a little bit of "information overload" but it was very helpful information!! Thank you Pam and I look forward to this journey!

It makes all sense, focusing on the technique of doing a weighlifting exercise than merely the exercise itself. Thanx Pam, highly valued feedback!!!!

Your response was received within an hour of me sending my complaint. Thanks so much for taking the time to do what I asked. You rock!

Watching the video on nutrition was amazing. The meal charts are great too. I stand all day at work also move around all day. Is this considered active?

I really liked the Promise Note, it'll help to keep me motivated ! The tips and strategies will really help especially since you go step by step with to make it easy On thee video==I love the idea with the rubber bands to help remind me that I drank such amount of water or I need to drink this much more depending on how many rubber bands are still on the water bottle. Now I have to go get some rubber bands.

I love that you are reaching out to me and providing me with encouragement and support!

I love that you are going to put us in a community of like-minded people. We will learn a lot be forever grateful. I have a question. I am not digesting things as quickly as I would like to. Could you recommend something for that. Thank you

This makes so much sense, esp the part about not counting calories. That is just way too tedious. Also, using the fist/palm/thumb as a good general guide will be a great way to judge the amount of food I put on my plate. WOW!

Everything is written out so clear and so easily understandable. It's lovely to see that not everything has changed and that certain things like the nutrition plan, guide, is still the same. I love this nutrition plan as it helps me every step of the way and without it is would struggle immensely. Thank you

T

Just the fact that I had a message from you, it always pleases me to hear from you with all your tips and facts to get me through these days. I haven't sent you many of these wows but my problem is that my eyes are not the best and it takes me quite awhile to read them on line, so I print them out and then read them. My printer was down and I just got it back the first of this week and I've been printing every since, and reading, and love what I'm reading. I do need help and I will send you an email about that, I just didn't want you to think that I didn't appreciate what you were doing for me. I will send the email by the end of this day! I can't thank you enough.

I am really surprised and happy by the response that Pam/Chad has a vested interest in me that quickly!!. I am the one who usually takes care of everything and everybody first and usually alone on these weight lost journey. I feel optimistic with only 1 day in that Pam will be there for my 80 pounds weight loss goal. FYI I drank more water than yesterday! lol

Hi Pam this email came right on time. You are so thorough and precise. I am elated to have you on my side with quick recipes and ideas. Keep it up!!!

So far, the program seems easy to keep with. I don't feel pressured and like the tips and short videos. Got my water bottle ready with rubber bands. Looking forward to the adventure to a lean core, thinner thighs, and no "fat back!"

I love the helpful resources! I have a copy in my office, in the car and at home:)

Love any advice you can give me, it leaves me accountable every day.

Thank you, Pam! I really enjoy reading your emails each morning. They are well written and full of truth and encouragement! Thank you! Truly appreciate what you were doing for me and so many others! I truly appreciate what you were doing for me and so many others!

Instructions are very clear and helpful.

The timing does make sense. I do eat like Im suppose to for dinner, I guess its the lunches and snacks I wasnt doing right, like protein for snack too. Like you said its so easy to just grab something but I really need to plan ahead, have things cut up and know what it is I will be eating. Thanks

Again another great e-mail !! Great information especially the naughty list converted to the healthy list ! Thank you and have a great day !

Awesome response time on my email notification! Super efficient 😁

Yes, I needed this. Even though it is basic, it helps me to get in the right frame of mind, like learning from a child how to eat. I knew some good and bad foods, but having a list I can look at is good for me. Confession; I drink a root beer and eat lays kettle chips every day or the last two or three years. This is going to be hard for me to break this habit. Please help me every day. It's areal bad habit.

Thanks for the information to get started! Have a peaceful sleep!

I got the info. I asked for the same day. Perhaps you do not realize what a rarity that is.

Because I was with the dieticians of Québec« were I was working before Vidéotron was providing for the employes» that wasn't complecated for me but i understand you point of view and explain it very well.Thank you

Just providing the right information and then homework thats about making me a better me, and you actually coaching me threw it, just wow I might be successful here.

I did not know it would be good to have fibrous carbs later in the day. Is brown rice not a good carb?

Made everything so simple and easy to understand. Definitely clear as to the what, when and why!

Just your promise of availability and energy and definitely helps you've been through this , will definitely help with my crazy schedule!!! Looking forward to knocking this out of the park !!!! And be the true example of empowerment to people around , nut much more important to myself and my beautiful twin daughters ❤

Well, I was fooling around on goals, meals, exercise info on the website when it occurred to me that I might have a message from Pam. Sure enough, Pam was very convincing and sincere in her intro for coaching and I am glad that she is in my corner. Just finding out that I don't have to plan a bunch of meals on my own gave me confidence that perhaps this program can really help me, with Pam's help. I am looking forward to hearing about the next step forward from Pam tomorrow! Thanks!

I like to be with expiriensed coach who tried this method for herself and are sure that it works. I was a military officer and had the test every year in Autumn. Now I am retired and work in my house. I triy to be fit and healthy for my sports: sailing and skiing and walk in the forest. To have always a good form like I used to.

I appreciate all the comments as they are helpful and it keeps me aware of what I need to do every day.

This seems to be a hopeful system.

The training and program are well thought out and progress in a step by step manner; insuring that you get an understanding of each step before moving on to the next. They seam to be clear and concise and easy to understand. The team and my personal coach insures me that I'll make progress and answer any questions that come up along the way. This is reassuring and gives me the confidence that I'll be able to do this. Thanks for all the thought that was put into this program, so it will be alot easier than any other diet/workout programs that I've tried in the past to have proven satisfactory results.

This explanation of which foods are which and why and when to eat them is just the best explanation that I have ever seen. I have been looking for this kind of clear, simple and thorough instruction for years! THANKS

Thanks, Pam, for giving me the reasons for the combination. I am following your instructions. So far, I've had 2 meals: Meal 1: 2 ortaniques (hybrid of orange and tangerine) Grapes sprinkled with hemp protein powder, and almonds Meal 2: Yam, pumpkin, sardines For meal 3 I shall have yam, pumpkin, and skinned and deboned chicken breast prepared in coconut milk For meals 4 and 5 I shall have veggies and a protein which may be chicken, cod fish, or tuna. Thanks!!! Jean

By the way that it is great to get this first Package nearly without cost, I appreciate the good guided software with the clear explanations. Where I'm still a bit frustrated is I kind of explanation abou: How the switch ON gene and switch OFF gene to loss fat works⁉😩😝 Also we got the Promise for the Study Project that by registering in, we will not have the usual Dietary Rules like choosing and buying the right foot will fall away? No cooking of special foods will be needed ⁉ And what I have is exactly that what I have to do. Ok you give the proposals 4 the food I need, but this I first have to search and to find the right Shops. Also are there some products in English which I cannot translate in German. Also I have to cook the right meals means, I have to do the same as by other Dietateries which give me also the needed informations and promises ‼ 🤔😊 WHERE IS NOW THE DIFFERENCE?' Thanks for your Feedback Pamela! Thank you 4 your feedback

The way you explained it help me understand more so thank you.

Learned something new today!

thanks very much for your help

Pam , your info. was very clear and straightforward. Thanks for the inspiration.

Right now, to wow me is done by keeping it simple; slow to start, to do some of the reading and work into the right mind-set

I guess I went ahead in the program I read to pg. 58. I will be watching my grandchildren tomorrow. I won't get to start ex. videos till weekend. I already belong to the gym which I try to use 4x;s a week. The diet was my main problem. I need to control my cravings. Yesterday went well; no night time snacking. So far things are great. Thank you for this opportunity. Susan

Thanks for explaining what and when to eat.

The directions and tips are really good and it's making a difference in my quest to weight loss.

1). Drink 90 oz of water 2). 30 min of workout 3). Don't let work stress me out 4). Eating all of my meals and no changes, working late until 10:00 pm 5). Be happy for what I have and smile through out the day.

Hi Pam, I went online an printed off the planner for 5 meals a day, also printed the recommended food list. That seems to work for me. I have lost 5 pounds so far. My problem is getting down on the floor to do some of the exercises and getting back up.

Being in my state of mind, of seeming like I'm not losing any pounds that one I lose a few pounds and the next day I gain a few pounds. So the thought about focusing on me sounds like a great idea! Thanks

Your response is very quick

WOW Pam. I have no idea what took me so long to do the exercises. Even though I had surgery on my left shoulder last year, have a bad back, and knees these were easy for me to do. The easy ones were great.AND 250 pts. to boot!!!

That's information I have never been told before.

Your introduction was great and inspiring. Looking forward on my first day.

Cravings are definitely a concern. All of your advice so far has been timely and useful. I am still trying to get into a routine that allows me to use all of your excellent advice.Taking longer than I wanted, but I am not giving up! I gave myself a month of your coaching to get my act together. I have about 2 weeks left, so I have to find a way to get the program implemented. I don't get food bored too easily, so if I can get some meals for breakfast, lunch and dinner, I can replicate those and have them ready when time does not permit me to get creative. Thanks for all your help so far. Let's make the next two weeks count!

As a matter of fact yes! I always appreciate the new information Pamela gives and always follow it! It has been exceptionally helpful and gives me a sense of security knowing she is always at hand to answer any questions or give support when needed. Thanks so much!

I appreciated when to eat starchy and simple carbs...that made sense!

Request completed quickly. When I explained my situation I didn't feel pressured at all. Thanks!

In the video your sincerity and confidence shine through and I feel very welcomed to the program. Your are inspirational and encouraging and although I can be shy I wouldn't hesitate to reach out for help or answers to questions based on your interest and your genuineness.

Hi Pam, I'm WOWed at the hard to believe offer that you and Tad are giving me. I never thought even in my dreams that I could take part in such a generous and caring program as a gift. WOW thank you

I had duplicated an order by mistake and Steven took care of it right away. I was amazed. I haven't seen the refund yet but he said it could take a few days.

I'm not usually hungry in the morning. It seems once I eat breakfast I'm hungry all day unless I can keep myself busy. That I have a hard time doing. I've been depressed since loosing my job. Then when I found something I got hurt my first day, now I'm dealing with that situation. I know it's putting the weight on.

I can tell already that this plan is more sophisticated than the plan I have been following. My nutrition blueprint comes, more or less, from In Shape. I am eating every 3 hours - 5 times a day. Meals at 6 AM - 9 AM - 12 Noon - 3 PM - 6 PM. I have been very busy with my businesses the last few weeks, but trying to do lots of physical exertion. I just was traveling all last week, so did not get much exercise in. Tried to stay with the meal plan as close as possible. My medical has Silver Sneakers feature. So far, I belong to Fitness Evolution, Planet Fitness, In Shape & The House Modesto Fitness (my church). This is all at no cost to me. I have a "maniac" spinning coach that I will start with and continue with every Tues & Thus for 45 minutes. Fitness Evolution has a very aggressive strength/cardio circuit training class every Mon-Wed- Fri for 45 min. I plan to start that this Mon. So, I will be doing very aggressive physical exercise along with your nutrition plan. I have won fitness challenges in the past. All I need is a prize to win in the end and I will be extremely focused. I am a past Industrial Engineer, so I track everything I do all day long in a log book. Then I graph my weekly progress. The 144 page book has been printing as I am typing to you. I am 74 years old, run 5K's and race boats that go 100 mph.

Thank you Pam, I was just about to ask: What if I cannot eat my whole portion? And the message today explain just that, when I was following one of my previous diets I could not eat all the food on the menu and that was the reason I did not loose any weight and therefore give up.

It made me realize that I was not alone on this journey.

I appreciate getting more info on the food. I'm excited for my hard copy books, because I have some kind of learning disability that makes having the food lists and balanced types of each food for each meal in front of me. I'm going to switch from 4 to 5 meals a day, because what you said about that made lots of sense and I want to make the fat loss as easy on me and my body that I can :D

I was feeling a little down hearted as i weighed myself and was exactly the same. Then I read your email and it lifted me up. Thank you. Angela Brathwaite

Hi! I had just signed up today, at first I was a bit dissapointed,because during the ordering process where your services ( Coach Pam ) were offered and I had clicked the button,but nothing happened 😢. It took me a while to decide in the first place to go ahead with personal coaching,sonInwas pretty bummed. After the oeder went through, and I recieved an email from Chad,so I told him what happened,he sent me a link and here we are! I was looking so forward to hearing from you today and you certainly did not dissapoint me. When I opened the email,and read it through, I could feel your enthusiasm, and you reasured me that as long as I stick with you follow your instruction, there is no way in he*% ( excuse my french) I will not succeed. I am ready to take control of mylife and my health,my overall wellbeing, and I will be successful with Coach Pam guiding me. Thank you for the reasurance that I am making the right choices!

So looking forward to being your student. Have lots of things wrong with me and tried lots of ways to lose the weight.

I have recently had some PC problems and just now have got them straightened out, in the meantime I had forgotten about my contact with you until I got this notification, so I was surprised, (pleasantly) and would like to thank you for taking care of this for me. Have a great day; - - - Ed

I would love the snack recipes. Thanks

Great substitutes!!! 💜🛒🥚🥗🍠🥝🥑🍎🍐🍍🍉🍇🍋🌈😻

Yes, you did, Pam. The presentation is great - very detailed and informative, very easy to understand the differentiations, very logical and clear. Thank you very much!

I have often felt this way, especially over the last two month. I am currently on a week long camping trip in Zion National Park and was quite concerned about how I would eat, as there are several of us preparing meals. I chose to prepare grilled salmon filets (already in the freezer from home) with garlic butter and a salad. Simple and relatively healthy and the crowd loved it. The other meals have been relatively healthy with the exception of brats, which I ate without bread. In years past, I would have prepared relatively unhealthy meals and gorged out. Thank you for all your help. I will reach out for help when needed.

Hi Pam , loved the ideas from your post this morning , good at preparing main meals but not so much snacks . Would also love some recipes for oats and fish & chicken please !!

On last Thur. 5/27) I took Chads challenge; of drinking 100 oz. of water; which I completed. That was easy to do, when I am at home an go the bathroom often. I am trying to add fat and protein to my meals and no processed food at all!!

Pam, you really deserve my "Wow" for revealing the right ways to measuring fat loss vs water retention and loss of muscule on the scale. Thank you very much!

Alex Luna thankyou, I was woundering if I was going to buy one from a catalog? That makes me a very happy camper!! That makes my day.

It was great to have this reinforced, I knew this from last year but hearing it again makes it stick. I haven't weighted but 1 time, the day I started the 12 week challenge, to get a starting point to work from. I did get into my cute little shorts today size 14 instead of 16. I did take all my measurements and in about a week I will take them again. Thanks again your info is always so helpful :)

Pam your info is always so helpful. I usually cook my meals for the week in my slow cooker, I cook chicken breast enough for 3 or 4 meals. I change up the recipes so I am not eating the same thing everyday. I don't cook my salmon or beef because I like them prepared at the time I am eating them. My snacks are BIO Trust protein powder, Greek yogurt, and almond milk or coconut milk with what ever fruits I want that morning and my afternoon snack is the same except I use spinach and kale with a few berries for taste. Thanks again for the helpful info :)

Thanks Pam for sharing I lost 29 inches overall last year mostly from my waist, hips and thighs. So I know this program works.

Pam this is great advice right when I need it. Tomorrow is my 69th Birthday and I'M celebrating with my niece and family. She is preparing me a lean grass fed steak with spinach salad with small amount of fresh blue cheese and small amount of olive oil. For desert a mini cupcake. I think this is all on track except the cupcake but you need to eat cake on your Birthday.

Being aware of the dangers of one's cravings is the key to controlling them and staying on the right track to fat loss. Thank you very much, Pam, for sharing the list with the healthy substitutes!

Great ideas! Sharing meals is always fun and gives you a chance to try a bite of fun stuff while eating more of your healthy stuff, esp. If it's really good and you brought plenty enough to go around. Then you can let everyone know that it's on your diet plan surprise them that diet food can be delicious as well as healthy! 😀😋

The response to my request was immediately and I thank you for that. Not often in this new world do we experience great customer service. Thank you for that. As a Senior of years we are not treated with such courtesy. Many Blessings to you for being such an understanding young man. I will in fact let other family members know about your program and perhaps they will sign up.

I wish I had seen this Friday Night,but I was so tired and busy, I did not have time to get on here and Sat morning was not a picnic. However, You sort of have me thinking now how would Pam guide me here. We actually went to a party that started at 11, by the time we got there it was almost 1 and most of the food was pretty picked over. There were 7 salads, none of them had lettuce in them. I ate very lean and drank a lot of water (I stuck with what I brought which was ok and celery and carrot sticks).

As it was late in the day (Friday afternoon) when I requested a change in my status, I did not expect any response until Monday at the earliest. I was pleasantly surprised when I looked at email tonight and found prompt responses that handled my request prior to 9 pm CDT Friday night from both Pam and Steven! Thank you both for such prompt assistance!

Nice to hear from you so quickly! I am looking forward to having someone to help me. I am a 70 year old retired teacher. I weighed 105 in HS and 115 in college when I got married at 19. I have struggled with my weight since after my daughter was born - 50 years ago. I have been on multiple diets and food plans with up and down results. I have multiple health issues, including diabetes. My blood sugars are out of control. I am on 3 diabetes pills. Yesterday, my Doc instructed me to add insulin shots. I am down about this and willing to try again to lose some of this weight (245). I am hoping you can help! Thanks

I'm happy to have a coach to help me with my weight loss. I'm a 66 YO retiree and need someone to keep me motivated. I appreciate your contact information. Thank you.

even though it has been quite some time since I sent it back, I am totally impressed that I got such a rapid response and the refund so quickly. Excellent work Steven.

I really SUCK at dieting and I'm having a hard time making myself eat right. I enjoy eating and enjoy some things more than others. I'm not hard-core on any one food group, but I LOVE pasta, bread, fruits, sweet tea, and some desserts. Your chart makes so much sense and it will make choosing what to eat much easier and MORE enjoyable. Thanks for giving me such good news. I think having a "manageable" cheat daily will ensure that I don't derail myself yet again...

Thanks for your quick response and for resolving my issue.

Pam u seemed sincere. Honestly I live alone, had multiple surgeries last year all the while caring for my mom who passed away last Aug I have bn depressed and just have given up. I spent a significant amount of money thru Warriorvwife and her hubby. It's all filed away. But her continuing emailing me w recipes and then the option to join this program I told myself one more try. I'm hopeful with some assistance from u this will make a difference for me

Everything seems so easy to utilize on a day to day basis!

I will try to follow this plan daily as I really want to lose weight!

Pams tips are easy to read and understand; which makes it easy to remember.

You made the way I look at carbs so much better!! I will now look at them differently, and more appropriately, from now on

My doctor sent me to a diet center here in Tucson called Dr Gahns Diet of Hope and it's a low carb high protein portioned diet. What is your opinion on the low carb diets.

Thanks so much for the guidelines I feel better about the diet now. Pat

Thanks for checking in every day. I need the encouragement.

Pam your emails are always helpful and I enjoy them all. You do a very good job of explaining everything. Thanks for all the information. Joan

It's nice to know you don't have have a scale and measuring cups always at hand

Because my husband trains hard (he is a veteran sculler) and is naturally slim I find it hard not to join him when he eats a lot of carbs....also he is my carer and does all the food preparation and cooking so it's difficult asking him to make two different meals. I told him all about your plans and we will try to work it out together...I really liked your email today and it will be a great help...thank you.

I like that you explained WHY 4 or 5 meals is better. I have been trying for two meals a day - and I overeat because of hunger in the evening

Process sounds pretty straightforward and makes decisions easier. Seeing the choicest laid out helps with variety and reduces boredom for same choice. I will try this weekend

Very helpful understand it just hard to actually keep it and what if you are still go get after you ate the portion size you are allowed to

Its news to me...about healthy fats or otherwise. Also,how each type of food is released in the body, as insulin and energy. I see I need to be careful on the type of food.

I have not been able to do any exercise , left knee been really painful- 9.5 - 10 for last 3 to 4 weeks- since Harvey hit TEXAS! My exercise has been getting to bathroom. I was able to fix a brownn & wild rice, quinoa, chia, lean pork loin casserole yesterday w/ green beans - some strawberries also. I am paying today with extreme knee pains. I had smoothie w/ black and blue berries, 3/4 lg banana &20 gm. BioTrust lo carb hi protein powder @ 11am, will have casserole at 4:30pm. trying to drink green tea and water . probably wont be able to respond again as I am preparing for knee surgery on mon. 9/26/17.

I am focusing on the strategies that you listed today only. Then we will move to the next day! Today focus only on today!

Thanks for your kindness! So many people do not take the time!

Excellent info and review

I have had a wonderful experience with this site. It was so easy to purchase and and easy to cancel with out a bunch of " wait I have another offer" I will recommend this site to every one. Thank you for your great service. Deena

So helpful. I think I need to be re-educated on nutrition. So much info out there and it's hard to know what's best. Thank you so much. I am still waiting for the materials I ordered. Said they all were in route but that's been for a few days. Hopefully everything will be here soon. Thank u again.

Natural veg some carbs the water and half hour walking. I can achive them all today. Thanks

It was easy to understand and the videos made perfect sense. As s visual learner , problem solver and planner the videos were very helpful. I am 76 and just this week have been diagnosed with type 2 diabetes. I was told that weight loss a d proper eating plus the medication I was predefined CAN reverse my problem . I am as of yesterday mami g aide change! Thanks for this helpful information.

Sorry Alex,,,I realized that I didn't click on the "WOW" link after clicking on the happy face in the body of the email. So, here you go! :-)

I admire you Pam for your courage and consistant efforts to achieve such an amazing result. It's a real success story. My goal is different and I will write to you soon to answer your question. I am thrilled with all what you are offering as a coach and would like to discuss it with you. Thank you for your kindness.. Marie

You were fast and courteous. Thank you so much for taking care of my issue!

It's all coming together, and I'm really starting tomorrow. I have my meal planned and I'm excited. Thanks Pam for all your emails!

I am really struggling this week having to travel to the VA in low Angeles for another Pet scan for cancer. It is wonderful to know you are there for me. You remind me to focus on being healthy.

I am enjoying all the information in my emails I am so pumped to get to where I want to be

You gave me the boost to do and be the best that I can be, even when I make mistakes in my diet and goals! Thank you Pam ☺

Such a simple and succinct explanation of carb types and when/why to eat them during the day. Thank you for making this plan simple.

Your courteous and quick response is very much appreciated. Thank u

Your upbeat tone and promise of availability gives me the motivation to try this again. But this time I’ll strictly follow your advice and lessons.

You seem very sincere. I usually don't respond to these weigh-loss offers but I'm desperate. I take insulin and since I've been diabetic and over the last 15 years, I've gained nearly 100 lbs.

I'm excited to give this a try. I think my issue is self discipline and consistency. I feel better when I eat better and when I workout however it's a lifestyle that I just can't seem to make a habit of! So here is to personal coaching! This is a first for me.

Great program with all support you need. Have to do my best to follow it.

I use the scale at the GNC store, so it gives me everything. I’m trying to figure out the blog thing and hope to get my pictures taken this evening, so I can enter the contest. I’m doing almost exactly what you wrote about today and am very excited about feeling better and stronger, and can tell I’ve lost at least a little bit of weight this week. My biggest problem is that I can’t exercise much due to my injury, but I’m doing the best I can. Thanks!!

Thank you for this email. I have been wondering what to eat.. I just followed the Paleo diet the best i coul . Sometimes I don't have the right foods . The computer part will be hard but I will find someone with a computer to help me. I promise I will do the best I can .

Awesome information for fat loss. Am following the program and I find it easy to stay on track cause I see the results already. Thank you. Now I see food as my friend and not my enemy

It is helpful having the information and explanation of what I should be doing.

I struggle with meal planning as I keep eating the same things all the time. Boring. This information is helping me to narrow my focus on how to deal with the foods I buy.

GREAT! sorry for the problem and thanks for all your help Alex your are fabulous!

Fantastic information about fat machines never heard of them before

we have a lot of the same favorites. I am feeling a lot more comfortable with the program

Excellent informative thank you

Thank you for being so prompt and caring.

I have never had the relationship between protein ànd carbs explained so well. Thank you.

It was clear, simple, concise, descriptive enough that I could see it (the fist/palm/thumb rule) and immediately relate to it and envision my own recent portion sizes by comparison and consider what they SHOULD look like compared to what they HAVE looked like. Looks like I've been kinda sorta on the path you've advised here. Good for me! :) I also have found myself scraping food back off my plate as I've been taking it up because something inside me said, "Oh, Edie, that's a little too much." Again - good for me! Your advice here re: listening to your own signals was affirming for what I have been increasingly doing. My daughter has reminded me that the way my brothers and sister and I were raised, with "compassionate care statements" by my parents to remember "the starving children in China,..." to encourage us to appreciate our food enough to eat everything on our plates, was well intended but that I didn't have to live by that guilt consciousness that may have at times led me to over-eating. So, I less frequently feel the need to eat everything on my plate; but at the same time, I'm also better at gauging how much to put on there in the first place so that I'm not wasteful, still being appreciative of the opportunity to have a decent meal and holding good thoughts for people less fortunate.

This is so fantastic! No homework, just DO IT! I love it so much & now my day starts with something that I bake for future use, it's so helpful, because then I have less & less in the fridge of what I shouldn't have. I love writing success happenings in my life to you. You are so encouraging, thanks Pam. Does the company do this business in Canada?

I didn't know how important the types of food we need to it was so important, until you explain it the way that you did.

A very quick, understanding response - thank you

I have always tried to exercise and eat right, but I’m super excited to learn the combination of foods to put together to work best for my body! Thanks!

Thanks for your help!

Interesting to know that we should use a protein with a carb. That helps stable our sugar level and helps keeps us satisfied longer. Also good to know what fats are for and what ones are good for us

That's a good way to know whether you are eating to little ot to much

Thankyou I step on the scale every morning and I go to the gym and I am eating a little more healthy then before but the scale doesn't show it. Now I know why. It is frustrating but now I am going to measure. My family is always commenting me on my weight loss so I guess I am. Thx

You are awesome! Thanks for all your support! I am excercising with your workouts, Monday and Tuesday I did my regular workout, Wednesday-Friday I did yours, I liked changing things up. I have done the meal plan but didn’t really know how to send them to you. I tried the FitFreeze last night and loved it!

I was just getting out of the pool when I saw your text. I needed a little encouragement & this did the trick! Coach Pam is checking in on me & giving me education & encouragement. Thank you!

Great intro

Hello Pam! This is all wonderful, but there is so much to learn and I am a slow reader. I am trying to look at everything to make sure I haven't missed anything. I will go read the 22 pages right now. By the way, I am 68 in April and have gained 25 lbs (150-175) in 5 years due to ankle surgery and medication (for my heart AFIB problem) Metoprolol which helps me GAIN weight. I'm hoping this will help me lose 40 lbs. Thanks for your help!

I'm thankful for the modifications on the exercises. I watched the overview and I will start tomorrow with a specific time during the day . Is there a better time than another to exercise? I am able to write the 5 steps by memory. I was never organized so I'm taking this one day at a time reading over and over so it becomes part of me. I will take me measurements tomorrow also . Planning the week will be the toughest thing! I'm going on a Windjammer cruise in one month and at least want to have more energy, some weight removed and have a plan . One question... what's the answer to drinking alcoholic beverages? Thank you thank you thank you!

Thanks! I had a hard day yesterday! It seemed that I was hungrier for some reason? What do I do on days like that?

Fast reply - great job !!